Retail Training Manager/ Fashion Brand/ Ticino - Lugano, Schweiz - Sidler - SA

Sidler - SA

Geprüftes Unternehmen

Lugano, Schweiz

vor 3 Tagen

Geschrieben von:

Lena Schneider

beBee Recruiter

Beschreibung

On behalf of an estemeed customer, we are recruiting the following profile:

RETAIL TRAINING MANAGER/ FASHION BRAND/ TICINO
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Duties and responsibilities:_

Analyse store's training needs and develpe training customized solutions

- planning, design & create of new training content and materials aligned with company needs and goals

Manage the retail training budget
Manage and implement of the EU retail training programs (focus on Customer service, product knowledge, brand awarness, increase sales, team coaching and development)
Ensure training for all new retail hires, in all areas of store operations and client experience through dedicate
Monitor training programs in order to measure the efficacy throug analyisis methods;
Work with the Training team and all EU product lines, businesses and departments at corporate, as well as local HR, Retail and leadership teams in all EU countries;
Contribute to cross HR/Training processes, including the performance assessment process, Employer Branding projects, exit interviews, etc.; Teamwork spirit with all HR functions;
Coordinate the Retail Training team.
58 years' experience in similar roles in retail companies, preferably with previous in store training experienceAvailability to travel and visit our retail stores
English fluent, a second lenguage is a plus
Bachelor's degree or equivalent (preferably in HR, Training & Development or Communication, Social Sciences, etc.)
Excellent knowledge of digital and social media
Strongly creative and innovative, high outofbox thinking; proactivity and outgoing attitude
Openminded towards a multicultural environment
Customer oriented, approachable and strong interpersonal skills