Product Manager User Activation/account - Chiasso, Schweiz - lastminute

lastminute

Geprüftes Unternehmen

Chiasso, Schweiz

vor 2 Wochen

Geschrieben von:

Lena Schneider

beBee Recruiter

Beschreibung

Company Description

Our mission is to lead the travel industry by leveraging technology to simplify, personalise, and enhance our customers' travel experience.

Experts in brightening up online travel, we help our customers find and do "whatever makes them pink".

We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution.

We run our business in 17 languages and 40 countries, with more than 1,500 employees spread across our offices worldwide, developing our own products and services to power the entire traveller journey for millions of people.

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility.

We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here.

We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Job Description:

Key Responsibilities

Build activation features in Lastminute websites to engage users with our brands and products: personalised content, push notifications, lead generation and signup conversions
Own the strategy to collect data about our audience and build customer profiles to build a personalised experience in compliance with GDPR
Manage the Login and User Account across all touchpoints in the lastminute customer journey
Setup and integrate lead generation and retention journeys into Lastminute websites together with our CRM team
Collect, interpret and translate data and information to support product and business decisions through different tools like A/B testing, User Testing, Analytics, Market Research, Competitor Analysis, Defining Metrics and KPIs
Work with agile teams and aligning with stakeholders to deliver with fast timetomarket, quality and ownership

Qualifications:

Skills and Experience

Have been working as a product person in a B2C digital business for at least 3 years
Have led product iterations on acquisition, activation, discovery or engagement patterns
Knowledge of GDPR legislation
Are tech literate and can lead conversations with software engineers effectively both in discovery and delivery phases
Have incorporated user research feedbacks into product increments
Have supported the creation of efficient user experience design flow in different markets
Have command of data around your products, through which you created global B2C successful iterations
Have steered your products to success as defined by KPIs set within stakeholders from all departments in your company
Contribute to the definition of your product strategy
Have strong communication skills to navigate a dynamic organisation across multiple countries
Are fluent in spoken and written English

Additional Information

About the team

Our company is distributed across major European countries, in a multicultural environment where the Pink spirit gets lived boldly through async comms and live remote events, as well as hybrid office gatherings.

Information sharing is crucial and, being a pure digital player, product management is at the heart of our business.

What we offer
By joining our company, you will have the chance to:

Join a dynamic team in an inclusive-international environment
Grow thanks to the career journey and our internal mobility perspective
Manage your own schedule thanks to the flexible start and end of the working day
Work a shorter working week (36h), of which 4 hours on Friday morning
Get focus time for learning, development and deep work on Friday mornings
Work partially or fully remote according to local laws
Enjoy continuous training thanks to our company platform
Benefit from employee discounts on travel
Receive 2 days off per year for the purpose of volunteering
Receive a voucher after some years in the company
Get free snacks / fruit / hot drinks / water / beverages at our offices
Participate in amazing winter and summer corporate events
Benefit from extended parental or marriage leave according to local laws
Welfare platform (Corporate Benefits) where you will find dedicated discounts with more than 1500 partners