Manager Platform Operations and Technology Services - Zurich, Schweiz - SR Technics

SR Technics

Geprüftes Unternehmen

Zurich, Schweiz

vor 1 Woche

Geschrieben von:

Lena Schneider

beBee Recruiter

Beschreibung

The position holders' key objectives is to continuously improve service development, service delivery performance and customer experience in alignment with the company's technology strategy, the transformation roadmap as well as expected service quality and customer experience.

Your tasks

Develop and execute SRT's platform and technology strategy, based on your broad expertise and experiences
Lead a team of SAP basis professionals and system engineers and foster a collaborative and efficient work environment internally and with external partners
Facilitate with the internal and external engineers architecture and technology decisions, solution and service designs, under direction of the enterprise architecture team
Steer the solution development, testing and deployment process of external providers and coordinate with internal SIAM Manager service delivery and integration
Steer and govern the platform service portfolio and vendor performance

Profile:

Bachelor's degree in IT science
Proven experiences in leading teams and developing organizations and processes
Minimum of 5 years of experience in system landscape and operation management in an outsourced environment (SAP is a must, Windows)
Applied expertise and experiences in SAP Basis technologies and system engineering (HANA, BTP, ALM)
Strong knowledge of best practices in IT operations and IT service management (ITIL, SIAM)
Project management experience, with the ability to lead and drive implementation projects and other initiatives
Excellent communication and interpersonal skills with the ability to engage with stakeholders at all levels, coworkers and external partners
Strong analytical and problemsolving skills in order to identify areas for improvement and implement effective solutions
Flexible and resilient personality, with the ability to keep focus and priorities

Your chance