Beauty Therapist - Volketswil, Schweiz - La Prairie Group

La Prairie Group

Geprüftes Unternehmen

Volketswil, Schweiz

vor 2 Wochen

Geschrieben von:

Lena Schneider

beBee Recruiter

Role Purpose/Mission:

As a Boutique Advisor & Beauty Therapist:

You will create the most delightful and distinctive experiences for our discerning clients
Excellence, sophistication, and understated elegance should guide every gesture, word and movement to complete each moment of client's luxury experience in the store and in the retail facial rooms
You will be responsible for providing excellent advice to our end customers / clients and for selling our luxurious products

Performance & Sales:

Inspire our client through luxurious storytelling, by having a deep knowledge of our brand and collections
Continuous monitoring of KPIs and target achievement in close exchange with the Boutique Manager
Ensure that Art of Perfection is offered to every client when at the point of sale, and convert an AOP to purchase

Clienteling:

Understand La Prairie Client segmentation and recognise the brand's counter's clientele
Collect quality client data adhering to GDRP regulation
Ensure the implementation and luxury execution of all the La Prairie CRM Programmes

Art of Beauty:

Ensure that the Art of Beauty Experience is perfectly executed to ensure that the La Prairie Vision and Mission is delivered to the highest professional standard
Serve every client by following all the Art of Service steps
Convert each complimentary Art of Beauty to a retail purchase

Store Operations:

Organize and support effectively any in store retail events i.e. AOB event or global events such as Art Basel
Support Boutique Manager to constantly improve the overall boutique operations
Effective time management to ensure the delivery of: orders/inventories, reporting, hygiene standards, preparation of event or facial room, booking AOP / AOB or Complexion appointments, client follow up
Maintain a clean and immaculate point of saleand facial treatment room.
Ensure that all testers are clean and functional
Ensure the product, tester display, and treatment trolley / drawers are based on La Prairie's Visual Merchandising guidelines

Training & Development:

Participate in all the training programmes of our Retail Academy linked to your development path as guided by your training manager
Participate in regular Coaching sessions with Retail Coach or Education Manager

Knowledge, Skills and Experience:

A total of 510 years of experience in similar role as Beauty Therapist
Qualified Beauty Therapist
Profound experience in the cosmetic environment
Strong client centric mindset with an experience in establishing and growing client relationships
Excellent verbal communication
Entrepreneurship
High energy level and positive outlook
Emotionally intelligent
Remains confident, empathetic and full of positive energy, even in challenging situations
Friendly and professional presence
Selfdriven, curious and ready to consistently learn and improve

Languages:
English & German must**, other languages such as French, Italian, Mandarin etc. are good to have