Bern Temple Retail Centre Clerk Zollikofen - The Church of Jesus Christ of Latter-day Saints
vor 2 Wochen
Beschreibung
Incumbents provide high quality customer service which routinely requires product knowledge to assist customers.- Responds to customer questions regarding curriculum, proper fitting of clothing or issues of similar complexity.
- Incumbents possess cashiering skills coupled with product knowledge acquired on the job.
- Product knowledge is generally acquired during a brief learning period of approximately one to three months.
- As new products are added to inventory, incumbents are expected to develop understanding of contents and/or properties to adequately serve customers.
- May perform some housekeeping duties to ensure the facility, equipment and storage areas are in good condition.
The incumbent:
- Serves patrons by responding to questions, finalizing sale of selected products.
- May assist patrons to ensure proper fit and product usage which may require an understanding of variations in styles, fabrics, properties and cleaning methods.
- May respond to questions regarding curriculum ordering procedures or content.
- Possesses the ability to operate the pointofsale terminal.
- Acts to resolve customer problems, assuring that the quality customer service techniques are used.
- May assist with inventory and cycle counts.
- May serve English, German, Italian and French speaking patrons, accommodating differences in international sizing.
- Assists in the creation of product and inventory displays as needed.
- Work as scheduled and needed.
- High School Education or equivalent.
- Retail Sales and Customer Service experience.
- Good communication and people skills.
- Basic Math and Computer skills required.
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